Business Customers

GENERAL SERVICES

APPLYING FOR SERVICE OR SUPPLY UPGRADE

JPS accepts applications for new connections and supply upgrades via the following means:

  1. At any one of the JPS Commercial Offices islandwide
  2. Through the JPS Customer Care Center by fax (876) - 511-2166 or e-mail at calljps@jpsco.com.
  3. Send Application to your Key Account Manager, if one is assigned to your organization

CALL US BEFORE YOU DIG

We value your business and would like to have you connected in the shortest time possible. We therefore encourage you to contact us early in your planning process to ensure that supply is available where and when you need it. The steps for each application may vary so as soon as you have identified your electricity needs, please contact us and we’ll help to guide you through the process.

ESTABLISHING A COMMERCIAL ACCOUNT

Your preliminary request for service must be followed by these documents:

The requirements for applying for a new connection or service upgrade are as follows:
  1. The application must be made on the company’s letterhead with the company’s seal affixed and signed by a director and the company secretary. The application letter should include:
    • The address where service is required
    • When the service is needed
    • Name and contact details of person representing the company for the application
    • Load details on the major equipment to be used in your new/expanded facility and the rating in kilovolt amperes (kVA) or ampere (A) units.
    • If applicable, a single line electrical diagram, prepared by a Certified Electrical Engineer, indicating the loading as well as other details for three phase (3) service.

  2. You will also be required to present:
    • A copy of the Certificate of Incorporation
    • Tax Registration Number (TRN)
    • Proof of property ownership/Lease agreement
    • Valid identification (Driver’s Licence, Passport or National Identification) may be applicable in some cases.
    • The Government Electrical Inspection (GEI) Certificate (if available prior to the application). This certificate is applicable for the following conditions:
      • New Building (there has never been supply or a meter at the location)
      • Premises has been without electricity for at least one year
      • Premises that has been demolished and reconstructed
      • Premises that has been damaged by fire
      • Premises with an illegal connection
      • You require an upgrade in supply

  3. Line Extensions
    In instances where JPS is required to extend or build a line, a site visit will be arranged to determine the extent of construction required. Thereafter, a quotation letter along with a Project Proposal Document (PPD) indicating cost and project timelines will be forwarded to the applicant for approval. A contribution towards the construction cost may be required; if applicable, customers can opt to pay either 100% refundable or 50% non-refundable of the total cost.

  4. Subdivisions, Townhouses and Apartment Complexes
    In the case of applications relating to subdivisions, townhouses and apartment complexes, the developer will also need to present a previously checked site plan, proof of ownership or authority to erect distribution infrastructure such as a copy of the title, power of attorney and lease contract. A surveyor’s report/declaration, approval from the Parish Council and an electronic copy of the electrical distribution design in ACAD 2000 format will also be necessary.

  5. Deposits
    • For Rate 20 (small commercial customers) and Rate 40 and 50 (large commercial customers), the deposit is calculated by load and is equivalent to three (3) months usage.
    • The minimum deposit for Rate 20 customers is $6,000.
    • Deposits can be paid with Banker’s Guarantee or cash

All applicants should consult JPS’ Standard Terms and Conditions document, for important information pertaining to restrictions in the utilization of the electricity supplies offered. Additionally, we recommend that you consult JPS’ Rate Schedule Sheet, which gives specific information on JPS’ commercial tariffs (Rate 20, Rate 40 and Rate 50)