National Energy Provider, JPS has been working to change the level of customer satisfaction for its over 570,000 strong customer base. The new direction of the Company is a direct result of a recent process of internal examination - in...
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JPS Transforming to Serve Customers Better
18 Arrests in April, for Electricity Theft in Manchester
JPS Appeals to residents to become regularized As the month of April closes, JPS is reporting 18 arrests for the illegal abstraction of electricity in the parish of Manchester. The intensified campaign against theft, which has been supported by members...
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Help Us Serve You Better- Update Your Contact Information
Help us serve you better by updating your JPS contact information. It is super easy; you can choose any of the following options: Text in the information below to 815-9675: Customer Number (space) Premises Number (space) Meter Number (space) For example: 123456...
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Suspected Case of Theft of Electrical Cables Leads to Water Problems
JPS has identified a suspected case of theft of electrical cables, as the underlying cause of voltage problems affecting the NWC pumps at Tredegar Park. This led to widespread water problems today in Kingston, St. Andrew and St. Catherine. Personnel...
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Our Customer Service Offices will be open at 10:00 a.m. on Thursday, April 18, 2013
Due to a staff meeting, our customer service offices will be open at 10:00 a.m. tomorrow, Thursday, April 18, 2013. We apologise for any inconvenience that this may cause. ...
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Jamaica Lineman Rodeo & Fair All Set To Go!
The JPS team is currently preparing the events field at 23 Ruthven Road, Kingston 10 at the JPS Customer Service Office for the Annual Jamaica Lineman's Rodeo. This exciting event featuring the JPS Linemen will also include a fun...
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Miss Bev has some extra money this month - thanks to a 5% decrease in her electricity bill
Miss Bev Parkinson will have a little extra money to spend on something else this month. That's because she will be paying $7,518 for the 200 kWh of electricity she used, compared to the $7,918.55 she paid in March for...
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Electricity Theft Email Hotline Yields Results
National Power Provider JPS is reporting that its stoptheft@jpsco.com email hotline, has been yielding results. Thanks to information from citizens and intelligence led efforts, operations carried out in collaboration with members of the Jamaica Constabulary Force, in the Manchester communities...
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JPS Takes Historic Step into Retailing: Official Opening of E-Store Today
In a historic step, Energy Company JPS, will officially enter the world of retail marketing, with the launch of its e-store today April 4, at an official ceremony at the Ruthven Road Customer Service Office. The e-Store is JPS' move...
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