Residential Customers
PAYMENT & BILLING
UNDERSTANDING YOUR BILL
- DUE DATE & STATEMENT DATE tells the final date for payment and the date the bill was produced. Click to read more.
- CUSTOMER # - PREMISES # are twelve (12) very important digits. Click to read more.
- ACCOUNT SUMMARY includes sub-headings such as: Previous Balance, Payments, Balance Brought Forward, Current Charges and Total Amount Due. Click to read more.
- NO. OF DAYS refers to the period for which you are being billed. Click to read more.
- ENERGY 1ST/ ENERGY NEXT. The energy you use is calculated at different rates. Click to read more.
- F/E ADJUSTMENT/FUEL CHARGE. F/E Adjust is the difference between the Base and the Billing Exchange Rate. Fuel & IPP Charge covers the cost of the fuel required to produce and deliver each kWh of electricity. Click to read more.
To learn how to read your JPS Electricity Bill, click the numbers which appears in the image (below) for a detailed explanation of each section.
F/E ADJUST
Foreign Exchange Adjustment is the difference between the Base Exchange Rate and the Billing Exchange Rate. This is shown on your bill as F/E Adjust. This figure may change from time to time based on the movement of the Jamaican dollar.
BASE EXCHANGE RATE
Base Exchange Rate refers to the foreign exchange rate that existed at the time the Office of Utilities Regulation (OUR) approved the company's Rate Schedule.
BILLING EXCHANGE RATE
Billing Exchange Rate refers to the average exchange rate for the period for which you are being billed.
CUSTOMER CHARGE
Customer Charge is a fixed monthly charge to cover the cost of meters, meter maintenance, bill delivery and more.
FUEL & IPP CHARGE
Fuel & IPP Charge covers the cost of the fuel required to produce and deliver each kWh of electricity, and some of the costs of the power JPS buys from Independent Power Producers (IPP). This figure may change based on the cost of oil on the world market.
