JPS Resource Centre
CLAIMING COMPENSATION FOR DAMAGES
If you feel that damage to your equipment was caused by negligence or any direct action on our part, you may submit a written claim for damages. Your claim will be acknowledged within 5 business days of receipt by the Company. We will complete the necessary investigation and resolve your claim within 30 days.
Where a third party – such as an insurance company is involved, additional time may be required.
Remember, damage to electrical equipment can also be caused by faulty wiring and grounding on your premises. JPS will not be liable for damage resulting from personal neglect. Do your part and protect your electrical equipment.
